Demo dataPractice privately
Providers rehearse realistic hearing-care conversations without performing in front of a manager or experimenting on a patient.
- Interactive coaching
- Focused practice
- Realistic role-play
Sales coaching built for hearing care
Give every providera sales coach.
Archie combines private role-play, live support during hearing evaluations, and evidence-backed coaching afterward. Providers improve on their own time, while clinic leaders build a more consistent process across every location.
Use Archie with your current systems. MintClinic CRM is optional.
- 01Practice privatelyRealistic hearing-care conversations
- 02Use Live AssistProvider-controlled support in the evaluation
- 03Build the next skillEvidence-linked feedback and focused drills
Next recommended drillDiagnose the barrier before coaching the response.Illustrative demo data
The complete coaching loop
Coaching before, during, and after the evaluation.
Archie does more than simulate a conversation. It helps providers prepare, supports the method when it matters, and turns each eligible session into focused improvement.
Demo data
Demo dataGet support when it matters
Live Assist keeps the clinic's evaluation method available during the appointment without taking control away from the provider.
- Appointment-aware preparation
- Stage-sensitive guidance
- Provider-controlled interaction
Demo dataImprove from evidence
Archie identifies what happened, explains why it mattered, and recommends the next focused practice session.
- Evidence-linked observations
- Recommended drills
- Development over time
Hearing-care expertise
A hearing-care coach, not a generic call grader.
Archie understands the structure, purpose, and decision points of a hearing-care evaluation. It coaches within an approved method instead of scoring conversations against generic sales language.
- Patient readiness
- Decision influencers
- Barrier diagnosis
- Value, trust, and affordability
- Clinic-approved methods
- Practice, assessment, and live context
Representative method flowReasoning between stages
- 01
Opening consultation
Understand the people, history, decision context, and the problems the patient wants solved.
- 02
Review the audiogram
Connect the results to lived problems, explain what matters, and confirm understanding before moving on.
- 03
Plan the next step
Diagnose the real barrier before responding, then help the patient make a clear and informed decision.
Archie coaches why a transition is appropriate, not only which sentence comes next.
Privacy and reporting
Private coaching for providers. Useful visibility for leaders.
Providers need room to practice honestly. Clinic leaders need enough information to support development and maintain accountability. Archie was designed to preserve both.
Providers receive
- Detailed session feedback
- Private coaching conversations
- Personalized practice and recommended drills
- Formal assessment results when applicable
Leaders receive
- Participation and completion signals
- High-level proficiency movement
- Clinic-wide training patterns
- Authorized formal reports
The privacy boundary is deliberate.
Private coaching dialogue, transcripts, audio, reflections, and detailed mistakes are not automatically exposed to management.
Formal assessment and live-evaluation reporting are purpose-bound and controlled by authorization.
Founder and methodology
Built from more than a decade of selling, training, owning, and leading in hearing care.
Archie was created by Joe Gallagher, a nationally board-certified hearing instrument specialist who has sold, trained, built, owned, and led across the hearing-care industry.
His field-tested methodology now powers a coach providers can use before, during, and after a hearing evaluation.
- 10+ yearsinside hearing care
- Hundredsof employees trained
- Built, owned, and ledmulti-clinic hearing-care companies
MintClinic CRM
Add the clinic operating system when you are ready.
Archie Sales Coach works as a standalone product. Clinics that want coaching and daily operations in one environment can add MintClinic CRM.
- Patients and scheduling
Patient records, clinic calendars, multi-clinic scheduling, and appointment workflows.
- Clinical documentation
Audiograms, clinical notes, forms, and SOAP documentation.
- Commerce and inventory
Hearing aid catalog, clinic pricing, orders, inventory, and mono or binaural accounting.
- Insurance and eligibility
Eligibility, benefits information, claims workflows, and document capture.
- Communications and retention
Calls, messages, recalls, confirmations, and patient follow-up.
- Management and reporting
Multi-clinic oversight, payroll workflows, operational reporting, and role-based access.
Phone, message, scheduling, and front desk automation remain part of the CRM experience where included.
View CRM pricing
Security and governance
Built for sensitive healthcare workflows.
MintClinic protects clinical and coaching data with specific technical and organizational controls. Every paid plan includes a BAA.
- BAA included with paid plans
- Encryption in transit and at rest
- Database-enforced tenant isolation
- Tamper-evident audit history
- Two-factor authentication and role-based access
- Purpose-bound coaching data with retention and consent controls
Pricing
Start with the product your clinic needs.
Choose Archie Sales Coach, MintClinic CRM, or the integrated bundle. Each product stands on its own.
Current early-adopter price
Archie Sales Coach
Private practice, Live Assist, assessments, and personalized provider development. CRM is not required.
Standard monthly price: $1,999
$999per clinic / month
Standard monthly price is $1,999. The standard annual price is $1,499 per month, paid annually in advance.
- Private role-play and interactive coaching
- Focused practice and objection diagnosis
- Live Assist for eligible evaluations
- Evidence-linked development and formal assessments
- Provider and authorized leadership reporting
- Clinic methodology configuration with staff access
Standalone CRM
MintClinic CRM
Complete patient and clinic operations for organizations that want the full operating environment.
$999per clinic / month
$499 per clinic each month when added to Sales Coach.
- Patients, scheduling, and clinical records
- Audiograms, notes, forms, and documents
- Commerce, orders, and inventory
- Insurance and eligibility workflows
- Communications, recalls, and follow-up
- Multi-clinic management and reporting
Current integrated bundle
Sales Coach + CRM
The complete coaching and clinic operations environment with both products available together.
$1,498per clinic / month
Early-adopter Archie $999 + CRM add-on $499.
- Everything in Archie Sales Coach
- Everything in MintClinic CRM
- CRM appointment context in Live Assist
- Connected outcome and reporting workflows
Early-adopter eligibility and renewal terms are confirmed in writing before purchase.
A complete coaching experience
See how Archie would coach your clinic.
See the complete experience, from private practice to live support and focused improvement grounded in each eligible session.